Contact Diamond Studio

Customer Care

Contact Diamond Studio

Our team can help with engagement rings, lab grown diamonds, fine jewelry orders, custom requests, sizing, shipping, returns, and warranty questions.

Email contact@diamondstudio.com

Phone 1-866-942-6379

Store Format Online customer care. No public retail showroom.

How We Can Help

Send us the details you have, and we will route your message to the right support path.

Order Support

For existing orders, include your order number and the email used at checkout so we can locate your purchase quickly.

Jewelry Guidance

For product questions, share the item name or URL plus any preferences for diamond shape, metal color, carat weight, or timeline.

After-Purchase Care

We can help with sizing, care, return, warranty, appraisal, and shipping questions for eligible Diamond Studio pieces.

Send a Message

Use the form below or contact us directly by email or phone.

Please avoid sending full payment details through this form. If your message is about an order, the order number is enough.

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.